Save-On-Foods taking measures to combat coronavirus
March, 27, 2020, Langley, B.C. – Save-On-Foods is taking extraordinary measures in 178 stores across four provinces and one territory to contain the spread of COVID-19 and meet the unprecedented consumer demand on its stores and online shopping business.
Taking care of team members and customers continues to be the top priority at Save-On-Foods, the company states, so all stores will limit their hours of operation, opening their doors from 8 a.m. to 8 p.m.
In addition, all stores will open from 7 a.m. to 8 a.m. for seniors, people with disabilities and those most vulnerable to shop in a less hectic environment and allow for social distancing, as recommended by health officials.
Save-On-Foods is encouraging those customers who can shop in-store to do so and leave the online shopping services available to those who are not able to get to the store, including seniors, people with disabilities and those who are ill or self-isolating.
The company states that limiting operating hours will give the teams at Save-On-Foods additional time to clean and sanitize, restock the shelves and better serve their customers, and also gives the front-line grocery store workers a much-needed chance to recharge during these unprecedented times.
“It is not business as usual and my amazing team of 21,000 team members has a big job to do as they work around the clock to replenish the items our customers need,” said Save-On-Foods president Darrell Jones. “As always, Save-On-Foods will continue to work hard to safeguard the health of our team members, our customers and our communities. We have never seen times as turbulent and as uncertain as these and we are so proud of the great work our teams are doing.”
Additional measures undertaken by Save-On-Foods in response to the COVID-19 pandemic include:
- Amplifying its standards on food safety, sanitation and cleanliness;
- Increasing measures to reduce the spread of COVID-19, including hand-washing and disinfecting high-touch surfaces;
- Encouraging social distancing in all stores;
- Adopting senior shopping hour and limited store hours;
- Directing team members who are ill or who have potentially been exposed to self-isolate; and
- Working with team members on a case-by-case basis to minimize any interruption in pay.
The company has also increased its fleet of delivery vans to keep up with the demand on its online shopping business.
Customers who can shop in-store are being encouraged to do so in order to leave the delivery option available for those who aren’t able to get to the store, including seniors, people with disabilities, and those with the coronavirus.