The Toronto-based specialty coffee roaster, cold brewery, cafe operator and wholesaler was selected from 400 workplaces province-wide and is the only coffee roaster to achieve Best Workplace honours in Canada so far this year.
Since 2019, the company has been recognized on multiple Great Place to Work lists, including Best Workplaces for Millennials, Women, Inclusion and Best Workplaces Managed by Women.
“In our 11 years of roasting specialty coffee we have remained focused on quality and innovation, and that includes providing an engaging, well-curated work environment,” says Jessie Wilkin, co-owner of Pilot Coffee Roasters. “For many reasons, the past few months have been challenging and important for the growth of our business. There is still lots of work to be done, but this nomination reminds us that we have a strong foundation thanks to our passionate team.”
Pilot’s headquarters in east-end Toronto include a vertically integrated production facility, cafe and office space. With another seven cafes across the city, the company has approximately 120 full- and part-time staff when fully operational.
The company’s people and culture department provides programs and services that are available to all employees, including wellness education and resources, inclusive training, community involvement opportunities, People of Pilot (PoP) Awards and multiple employee feedback tools.
Recognized as the global authority on high-trust, high-performance workplace cultures, Great Place to Work uses proprietary assessment tools to measure the employee experience and company culture. To be eligible for Best Workplaces in Ontario, organizations must be Great Place to Work Certified in the past year, headquartered in Ontario, and have at least 15 employees working in the province.
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